Last Updated: January 2026

Jitaci Privacy Policy — Your information is safe with us

Everything about how your personal information is collected, used, and protected on Jitaci is laid out here with complete transparency.

How we respect your privacy

Key pillars of Jitaci's Privacy Policy at a glance

Encrypted protection

All your data is protected with 256-bit SSL encryption. Every transaction involving login, payment, or personal information is handled through encrypted channels.

Never Sold to Third Parties

Jitaci never sells your personal information to advertisers or third parties. Your data is used solely to improve the platform's services.

In your control

You can view, correct, or request deletion of your stored information at any time. Your privacy is in your hands.

Secure Data Storage

Your data is stored on secure servers. Firewalls, intrusion detection systems, and regular security audits are in place to prevent unauthorized access.

Minimal Data Collection

Jitaci collects only the information that is strictly necessary. We never ask for excessive or irrelevant personal data. Maximum service with minimal information.

Transparent Policy

Where your data goes and why it is used — everything is clearly stated in this Privacy Policy. No hidden terms, no surprises.

Important: This Privacy Policy applies to all users of the Jitaci platform. You are encouraged to read it carefully before using the platform.

1. Introduction

Jitaci is a trusted online gaming and Sports Betting platform. We believe privacy is a fundamental right for every user. This Privacy Policy explains what information Jitaci collects, how it is used, who it may be shared with, and what rights you have.

By creating an account or using the Jitaci platform, you agree to this Privacy Policy. If you have any concerns, please contact our support team before using the platform.

We practice what we preach — every commitment stated in this Privacy Policy is strictly upheld by Jitaci. Your personal information is a responsibility we take seriously, not just data we hold.

2. Information We Collect

2.1 Information Collected at Registration

When you create an account with Jitaci, we collect some basic information:

  • Full Name (as shown on national ID)
  • Date of birth (for age verification)
  • Email address
  • Mobile Number
  • Current Address
  • Preferred Currency & Language

2.2 Information Collected During Identity Verification (KYC)

The following information may be requested during KYC verification to keep financial transactions secure and meet legal requirements:

  • Copy of national ID or passport
  • Proof of address document (utility bill or bank statement)
  • Selfie or live photo (for identity confirmation)

2.3 Automatically Collected Information

Some data is collected automatically while you use the platform:

  • IP address and device information
  • Browser Type & Operating System
  • Login times and session duration
  • Page Views & Navigation Patterns
  • Gaming and betting history

2.4 Payment-Related Information

Payment details are collected as needed during deposits and withdrawals. Full card numbers and PINs are never stored — only transaction records are kept, securely.

3. How We Collect Information

Jitaci collects your information through the following methods:

  • Directly from you: During registration, KYC, and support interactions.
  • Via automated technologies: Cookies, log files, and tracking pixels.
  • From third-party verification services: From trusted partners for identity and payment verification.

4. Purpose of Using Your Information

Jitaci uses your information for the following purposes:

Purpose Explanation Legal basis
Account management Account Registration, Login & Service Delivery Contractual necessity
Identity Verification Fraud prevention and KYC Legal obligation
Payment Processing Deposits & Withdrawals Contractual necessity
Customer support Troubleshooting & Support Legitimate Interest
Platform Improvement Improving User Experience Legitimate Interest
Security Monitoring Fraud & Abuse Prevention Legitimate Interest
Promotional Communications Notifications about offers and bonuses Your consent

Please Note: You can opt out of promotional emails or notifications at any time through your account settings.

5. Information Sharing

Jitaci never sells your personal information. However, your data may be shared in the following limited circumstances:

5.1 Trusted Service Partners

Certain third-party services are used to operate the platform — such as payment processing, identity verification, and cloud hosting. Partners receive only the minimum data necessary and are bound by strict confidentiality agreements with Jitaci.

5.2 Legal Obligations

Information may be disclosed in response to a court order, government directive, or regulatory request. In such cases, only the information legally required will be provided.

5.3 Fraud Prevention

Limited data may be shared with industry fraud prevention networks to detect and prevent fraudulent activity.

Clear Communication: Jitaci does not sell, lease, or otherwise transfer your information to advertisers, data brokers, or any third party for commercial purposes.

6. Cookie Policy

Jitaci uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser.

6.1 Types of Cookies

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Helps collect platform usage statistics.
  • Marketing Cookies: To show relevant advertisements (subject to your consent).

6.2 Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Data Security

Jitaci follows the highest industry standards to protect your information. Our security measures include:

  • 256-bit SSL/TLS encryption for all data in transit.
  • AES-256 encryption for data at rest.
  • Regular security audits and penetration testing.
  • Multi-Factor Authentication (MFA) available.
  • Suspicious login attempts are automatically detected and blocked.
  • 24/7 security monitoring team.

Your role: Regardless of the protections we put in place, keeping your password strong and not sharing it with anyone is your responsibility. Jitaci will never ask for your password by phone or email.

8. Your Rights

Under Jitaci's Privacy Policy, you have the following rights:

Right to Access

You may request to view what information Jitaci holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may request a copy of your information in a structured format.

Right to object

You may object to your data being used for marketing or profiling purposes.

To exercise any of the rights above [email protected] Email us at the address provided. We will respond within 30 days of receiving your request.

9. Data Retention Period

Jitaci retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account information: For as long as the account is active, and 5 years after closure.
  • Financial transaction records: Up to 7 years for legal requirements.
  • Customer support records: 2 years after the issue is resolved.
  • Marketing Consent Records: 3 years after opt-out.

Once the retention period expires, data is securely deleted or anonymized.

10. Protection of Minors' Data

Jitaci strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors. If we are notified that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

11. Changes to Privacy Policy

Jitaci may update this Privacy Policy as needed. You will be notified of significant changes via email or platform notification in advance. The effective date of any update will be shown at the top of the page. Continued use of the platform after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please contact Jitaci:

  • Email: [email protected]
  • Live Chat: Available directly within the platform
  • Response time: up to 30 business days

Learn more: Our Terms and Conditions and Responsible Gaming Please also read the policy.

Start Gaming Safely

Your information is fully secure at Jitaci. Open an account today and enjoy gaming on a platform you can trust.

বাংলা